SHIPPING :
All orders will be processed & shipped within 1-4 business days.

SHIPPING INSURANCE:
It is the buyer's decision if they want to add shipping insurance. For shipping insurance please email totalsportsQA@gmail.com. Shipping insurance is calculated based on 2.25% of the total order value. We highly recommend insurance on all orders over $200. Total Cards is not responsible for packages lost/damaged during shipping if the buyer does not pay for insurance.

NEW HOME DELIVERY OPTION :
On all orders over $200 we offer home delivery within a 25 kilometer radius! Order with ease, we will hand deliver to your door! For home delivery please make a note during checkout.

IN STORE PICKUP :
In store pickup is available during business hours. We will email you when your order is available for pickup. Orders will be ready for pickup within 1-3 hours after the order is placed.

INTERNATIONAL SHIPPING :
All international orders are subject to customs, duties, or other fees incurred after the initial transaction has been processed. For specific shipment requests please contact us via email.

DAMAGED PRODUCTS :
In the unfortunate event that you receive a damaged item in your parcel, please contact totalsportsQA@gmail.com. Please provide your order number and a description of the problem.

RETURNS :
All sales are final, items are non-returnable. If your item was damaged during shipment we must be notified within 48 hours of delivery.

PRE-ORDER POLICY :
All pre-orders will be processed & shipped within 1-2 days of release date. Release dates are subject to change due to distribution & publishing from manufacturers.

PRE-ORDER PRICING :
If for some reason we lower the price of a Pre-Order before the release date your order total will be adjusted accordingly. If we raise the price of a Pre-Order product, the cost to you will not change. This only applies to Pre-Orders, after the date of release prices are subject to change.

PRE-ORDER CANCELLATION FEE :
Cancellation of Pre-Orders for Sealed Product will result in a 10% cancellation fee based on the total order amount.

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